Refund & Exchange Policy Information

Once an order has been placed and payment has been successfully processed, it cannot be cancelled, refunded, returned, or exchanged under any circumstances.

Refunds, replacements, or exchanges will only be considered if:

• An incorrect item was supplied by us.
• The product arrives damaged due to transit.

Any issues must be reported within 48 hours of delivery. Clear photographs of the product, packaging, and shipping label must be provided as evidence. Failure to provide sufficient evidence may result in your claim being declined.

We reserve the right to determine the appropriate resolution, including replacement of the affected item where applicable.